Product Review: Verismo V by Starbucks

Competing with Mr. Coffee, Keurig and other home coffee machines, Starbucks launched its Verismo (pronounced vurr-izmo like ‘gizmo’ preceded by the ‘ver’ as ‘vurr’) a few years ago. Read my positive review here. This fall, the food, beverage and lifestyle company, whose innovative CEO Howard Schultz stepped down this week, introduced a new version of the machine.

Verismo V, as the new name goes, is improved.

VerismoV1

Starbucks’ Verismo V

Better yet from the consumer’s perspective, they keep a similar price range ($129-$179), though it’s currently on sale for $99, which comes with a variety pack or your choice of a box of a dozen coffee pods (a limited line compared to Keurig, which also carries Starbucks coffees, including milk-based, espresso and brewed beverages). It’s available with a milk frother, but I already own one of those.

First, the negatives, and there are a couple. The new detachable water tank, unlike the original machine’s tank, drips upon detachment, so, when you refill it with water, expect leakage on the way back to the machine (I haven’t figured out if it’s possible to stop that yet). I’m filling it without removing the container. Also, and it’s not that big of a problem, Verismo V is larger and takes up more space.

Product design enhancements outweigh the negatives, however, and make up for inconvenience. For example, the water tank, previously located in the back of the machine, goes on the side. It’s measurably larger, too, so a couple drinking a cup or two in the morning won’t have to refill the tank as often and can probably go a few days without refilling. It’s more accessible than before, too, with a simple lid, which easily fits into place. The other version’s water container was tucked into the back of the machine, which was a minor hassle.

The cup/drip tray is also removable, only it’s made of sturdier materials—especially the black metal cup holder, which is separable—and now it’s made to magnetically lock into one of two places to accommodate different cup sizes (and it’s easy to detach the parts completely to make room for a travel mug or tall glass). Rather than an indented spot for the cup as in the previous version, the new Verismo coffeemaker curves the opposite way (outwardly, not inwardly), which takes getting used to. The lever feels thicker, there are more buttons allowing more brewing choices—but not too many—on top and Verismo V is observably quieter when brewing coffee. Beverages (you can use the machine as a hot water dispenser for tea and hot chocolate, of course) are as hot as or hotter than before.

Other improvements include the ability to stop any brewing with the touch of any button and an ability—this is new—to program up to four custom dispensing settings, which Verismo V retains, so two people can have their own separate preferences pre-programmed like car seat positions. In the short time I’ve been using Verismo V, a used pod didn’t drop into the detachable container just once, so that’s still a factor, but at least the space for spent pods is larger. There’s still a small discharge of water after the rinse cycle but splatter has been reduced, so the protruding brew spout is more precise.

Verismo V by Starbucks

Verismo V by Starbucks

After set-up, here’s how Verismo works: fill the water container, power up the machine and place a cup on the tray. Wait for go signal (steady not blinking lights), pull the black metal lever down in one swift motion without a pod inserted, run a short rinse, empty the dispensed water and repeat with a cup after inserting a brewed, espresso and/or latte pod this time. Note that, unless you’re using the programmed settings, you’ll have to manually press any button to stop the brewing process or else the brewing does not stop and the cup will overfill. Verismo V still lasts a few minutes. Verismo V is a bit faster and commands are more responsive.

Starbucks offers fewer pod choices than Keurig’s line of K-cups, but limited edition blends, such as Christmas, Anniversary and others, are usually available in Verismo pods through Starbucks’ Target and in-grocery-store operations, online and Starbucks retail stores. Buying at Starbucks’ website in higher volume saves money, as pods come in boxes of 12 at about a dollar a pod (they’re not reusable).

Verismo V is for people who want to drink premium coffee at home without making a mess or spending more time, effort and energy than old-fashioned grinding, pressing and brewing. The coffeemaker comes with a good manual, which features set-up, programming, troubleshooting and cleaning and maintenance instructions, and the machine still automatically powers down after five minutes of idle time. For good, fast, convenient premium coffee at home, Verismo V remains an excellent option.


Go here to learn more about (or register your) Verismo V

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Product Review: Verismo by Starbucks

Verismo by StarbucksVerismo (a poorly named product pronounced like ‘gizmo’ preceded by the ‘ver’ as ‘vurr’; vurr-izmo) by Starbucks produces a nicely brewed cup of strong, black coffee.

Bought on sale at a Starbucks near me, and the basic model, pod-based coffeemaker periodically goes on sale for $99, it came with a box of 12 brewed or 12 espresso coffee pods. The instruction manual is well-written, including an easy set-up guide – I’m fairly low-tech and need to read things twice to catch on so I don’t press the wrong button – regular use steps and cleaning guide. I haven’t done the monthly cleaning and maintenance yet and will update accordingly. I like the fact that the machine requires a short cleaning after each idle time. In other words, it shuts down automatically after idle time and then needs a quick cleaning upon startup. This maintains the machine.

I’ve previously used a basic Keurig coffee machine, which I think clogs more easily. In my experience, Keurig customer service is awful. With Verismo, I’m taking any problems to my nearest Starbucks. So far, I’ve found (and Verismo may prove to be a hassle, too) Verismo design superior to Keurig. It’s true that Verismo has fewer pod options than the Keurig-based line of variously branded K-cups (including a wider selection of Starbucks’ own K-cups). But convenience is a plus for me and I am happy with the dark roast choices. Still, I hope they add the French Roast as a brewed pod. Verismo also offers espresso, Americano and milk pod for latte options that lack with the other machines. Tea is also possible with Verismo. Pods are pricey, of course. I buy what I like in greater volume on the Starbucks site for price breaks and I also use coupons, specials, deals and other coffee products such as Starbucks’ Via and free in-store refills with my gold card through Starbucks Rewards program.

Essentially, after initial set-up, here’s how Verismo works: fill the removable water container, turn on the machine and place a cup on the tray. Wait for go signal, pull the silver lever down in one swift motion without a pod inserted, run a short cleaning discharge, then empty the cup of dispensed water. Replace and repeat after inserting a brewed, espresso and/or latte pod this time. Prepare coffee to taste. Voila, enjoy. The whole thing takes a few minutes tops.

Brewed pods (I’ve tried Verona, Sumatra and Pike Place) require removal of a silver tab on bottom that keeps freshness until ready for brewing while espresso and milk pods are ready to drop right in. Spent pods fall into a separate, removable container upon lifting of the silver lever for next use. Empty the spent pods every so often. If it sounds complicated to new single use pod customers, then Verismo will take getting used to. The process gets easier, though. The biggest advantage besides convenience is easy clean-up. The downside so far? A small discharge of water upon lifting the lever and closing it again and a little splatter. Mostly removable parts make using the machine easier and I like the simplicity. I’ve also used Soft Brew and French press systems and I love those for really strong cups of coffee but they’re a major hassle for prep time and cleaning the used coffee grounds. In this sense, I think machines using pods are a major advancement in coffee production. I prefer Verismo to Keurig.

Taste is excellent, though not as robust as a freshly brewed cup at Starbucks, but close and equal to or better than Starbucks’ K-cups. Some Verismo users complain about coffee not being hot enough and this is not a problem for me. I don’t always accept, let alone like, what Starbucks does (as I wrote here) but Verismo is a fine entry-level product for premium coffee drinkers.